Orglobal
IT Management

Service

IT
Management

End-to-end infrastructure management — monitoring, support, and asset governance — so your IT never gets in the way of your business.

Optimize Your Infrastructure

99.9%

Uptime Guaranteed

<4h

Avg Response Time

200+

Systems Managed

24/7

Coverage

Services

Three pillars of managed IT

Monitoring

Monitoring

24/7 proactive monitoring of your entire infrastructure — servers, networks, databases, and cloud — with automated alerting and incident escalation.

  • Real-time dashboards
  • Automated alerting
  • SLA tracking
  • Performance baselines
Help Desk

Help Desk

Multi-tier IT support from L1 to L3. We resolve end-user issues fast so your team stays productive without IT bottlenecks.

  • L1–L3 support tiers
  • Sub-4hr response SLA
  • Remote & on-site support
  • Knowledge base
Asset Management

Asset Management

Full hardware and software asset lifecycle tracking — from procurement to retirement — ensuring compliance and cost optimisation.

  • CMDB management
  • License compliance
  • Hardware tracking
  • Disposal & refresh planning

Onboarding

Up and running in days, not months

01

Assessment

We audit your current infrastructure, identify gaps, and establish baseline performance metrics.

02

Onboarding

We deploy monitoring agents, configure ticketing, and document your full environment within 5 days.

03

Manage

Ongoing proactive management with weekly reports and monthly service reviews.

04

Optimise

Continuous improvement recommendations to reduce costs and increase resilience over time.

Why Orglobal

IT that runs itself.

We take the operational burden off your internal team so they can focus on innovation, not firefighting. Our proactive approach means we catch and fix problems before your users ever notice.

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Always On

Round-the-clock monitoring and support, every day of the year.

Secure

Security-first approach to every system we manage.

Proactive

We fix things before they break, not after.

SLA-backed

Clear, contractual uptime and response commitments.

Transparent Pricing

Investment in Value

Choose the level of service that fits your business needs.

Essential IT Support

Perfect for small teams needing reliable helpdesk and basic endpoint management.

Per Month

₦750,000

  • Remote Helpdesk (9-5)
  • Endpoint Antivirus
  • Basic Patch Management
  • Asset Tracking
  • Monthly Reporting
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Most Popular

Comprehensive Management

Complete outsourcing of your IT operations, including infrastructure monitoring.

Per Month

₦2,500,000

  • 24/7 Server Monitoring
  • Unlimited Helpdesk
  • Cloud Cost Optimization
  • Backup & Disaster Recovery
  • Quarterly Strategy Reviews
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Co-Managed IT

We augment your existing IT team with advanced tools and specialized L3 support.

Enterprise

Custom

  • Shared Ticketing System
  • Escalation Support
  • Security Audits
  • Project Management
  • Procurement Assistance
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Our Work

Proven Impact

Cloud Infrastructure Migration

IT Project

Cloud Infrastructure Migration

Successfully migrated a 500-employee enterprise from legacy on-premise servers to a fully managed AWS environment with zero downtime.

Helpdesk Optimization

Support

Helpdesk Optimization

Reduced average ticket resolution time from 48 hours to under 2 hours for a regional healthcare provider.

Let's take IT off your plate.

Stop worrying about downtime and IT headaches. Let's build a resilient, 24/7 infrastructure for your business.

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